Compare the size: left - it's what is being advertised, right - close-up look at how "big" it is when all the creams are removed - what's left is your -- lasagnete.. a child's meal!)
Click on the pictures to zoom to a bigger portion, err, viewing size.
It will be my third time to eat this in 7 years (1st try: Megamall branch near skating rink, 2nd try: Muñoz branch but the store is no longer there; 3rd try: Villar St/Valero St branch near Citibank Makati) and the taste changed a lot from mouth-itchy heavy tomato version to creamy almost-melts-in-your mouth.
But the serving did not change!
I remember this one instance in their Megamall in 2002 when with my classmates, we queued for a curious Greenwich version of lasagna. It was a long wait at 30 minutes considering that it's supposed to be fast-food near the Megamall Food Court. I was served with this miniscule, almost unbelievably small portion and was exaggeratedly David-and-Goliath in comparison. With my jaws still dropped, my fiesty femme classmate snapped back at the crew and aired out her discontent and dismay. The crew only answered she'll have the manager come over who never came. We just left the place and just eat the food... we're too hungry for any argument.
This incident recurred in their Muñoz branch a year later. But I did not insist because it was raining hard and I need to go home. I ate this lasagna with a heavy heart never to eat their lasagna again.
But I broke it when last week, I gambled for a new try. Before I made the order, I made it clear to the cashier that I want a lasagna that is faithful to what is advertised - a fully bodied, big portion lasagna, similar to the advert picture.
Okay, so another 30-40 minute wait and we're verrrry hungry.
And as expected, it was a verrrrrrrrrry small serving portion but this time, it's so sinfully loaded with cream and I waived over the cashier and told her about our agreement. As usual, she snapped back that it's just what it is... So, again, no more drama, no more further arguments!
Funny encounters in 7 years! One small lasagnette for a big gutom!
Whatever happened to PANA Truth in Advertising!
Customer satisfaction? Forget it. Look for another resto. Or at least, if you serve small, picture it small! That's not too complex!
Daaanng!










